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Syllable Corporation


Syllable Stock

Syllable AI specializes in automating patient interactions for healthcare providers through its AI-driven Patient Assistant. The service streamlines tasks like appointment scheduling, prescription refills, and patient inquiries, reducing call center workloads and enhancing patient satisfaction. Syllable integrates with existing electronic health records (EHR) to provide seamless, 24/7 patient access to healthcare services, aiming to improve operational efficiency and patient care quality.

Founded: 2016

Syllable Website

Syllable Company Overview

Founded to revolutionize healthcare communications, Syllable AI provides advanced AI-driven solutions that enhance patient access and operational efficiency. The company's flagship product, the Patient Assistant, automates over 70% of hospital calls, managing tasks such as appointment scheduling, prescription refills, and patient inquiries without human intervention. This system integrates seamlessly with existing electronic health records (EHR), allowing healthcare providers to offer 24/7 self-service options to patients. The Patient Assistant Console offers a centralized platform for healthcare administrators to manage and analyze patient interactions, providing valuable insights into call patterns and operational bottlenecks. This comprehensive console enables real-time adjustments to service hours and customizable messaging, ensuring that healthcare providers can respond quickly to changing circumstances and maintain consistent communication with patients. Syllable AI's solutions are designed to reduce call center workloads, freeing up staff to focus on more critical tasks while improving patient satisfaction through efficient and accurate service. By leveraging natural language processing (NLP) and machine learning, Syllable ensures that patients can easily navigate healthcare systems, find information, and complete necessary actions with minimal effort. The company has successfully automated millions of calls for prominent health systems, demonstrating significant improvements in operational metrics such as transfer success rates and new appointment scheduling. Syllable's technology not only enhances the patient experience but also delivers substantial return on investment for healthcare providers, positioning it as a leader in healthcare automation and patient communication.

Management Team

Kobus Jooste Co-Founder and CEO
Adam Silverman, MD Chief Medical Officer
Gui Bastos Co-Founder and COO
Andrew Rogers Co-Founder
Raphael Cendrillon, PhD Chief AI Officer
Ian Atkinson, PhD Chief Architect and VP of Engineering

Funding Information