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Quantum Metric, Inc.

Data Analysis Software

Quantum Metric Stock

Quantum Metric provides a comprehensive digital analytics platform that helps businesses optimize user experiences. By leveraging machine learning and real-time data capture, Quantum Metric enables teams to identify, quantify, and resolve friction points, enhancing customer satisfaction and business performance.

Founded: 2015

Quantum Metric Website

Quantum Metric Company Overview

Quantum Metric is a premier digital analytics platform that enables businesses to optimize their customer experiences through data-driven insights. The platform captures and analyzes user interactions in real-time across web and mobile applications, identifying issues such as slow performance, errors, and user frustration. This helps businesses address problems swiftly, enhancing user satisfaction and overall performance. Quantum Metric provides a variety of tools including session replay, dashboards, journey analysis, interaction heatmaps, and opportunity analysis. These features offer comprehensive insights into customer behavior, enabling businesses to prioritize improvements that significantly boost user engagement. One notable tool is Felix AI, which uses artificial intelligence to summarize sessions and speed up the analysis process. The platform serves diverse industries including retail, financial services, travel, hospitality, telecommunications, gaming, and healthcare. Each industry benefits from tailored solutions that address specific challenges, such as enhancing digital adoption in financial services or improving patient self-service in healthcare. Quantum Metric's commitment to data security and privacy is a cornerstone of its operations, ensuring that all user data is handled with the highest standards of care. This focus on security and privacy helps businesses build trust with their customers while leveraging powerful analytics to improve their digital experiences. Quantum Metric empowers organizations to create seamless and effective digital interactions, fostering customer loyalty and driving business growth. By providing actionable insights and real-time data, the platform helps businesses stay agile and responsive to their customers' needs, ensuring they remain competitive in a rapidly evolving digital landscape.

Management Team

Mario Ciabarra Founder, CEO, and Board Member
Glenn Trattner Chief Operating Officer
Efrat Ravid Chief Marketing Officer
Scott Southwood Chief Revenue Officer
Kartik Chandrayana Chief Product Officer
Helena Day Christianson Chief People Officer
Bryce Winkelman Chief Business And Strategy Officer
David Friend Chief Financial Officer

Funding Information