Xariable, Inc.
Supply Chain/Logistics
Loop Returns offers a comprehensive returns management platform for ecommerce brands. Their solutions focus on optimizing return operations, preventing fraud, and enhancing customer loyalty. By automating and customizing return processes, Loop helps businesses retain more revenue and improve customer experiences.
Founded: 2017
Jonathan Pome Co-Founder, Chief Executive Officer, and President |
Hannah Bravo Chief Operating Officer |
Kristen Kelly VP of Operations and Chief of Staff |
JD Klausner SVP of Strategic Alliances and Business Development |
Loop Return’s CEO, Jonathan Poma delved into the current state of returns. He also discussed the considerations for retailers to regain their costs.
Loop announced that it has launched expanded support for Warranties. This new feature will allow merchants to create return policies specifically for warranties and product quality guarantees, as well as review and process those claims within the Loop platform.
Loop Returns could grow volume by 25% to 30% as it takes on customers from what was once a larger competitor that's shutting down.
After raising another $50 million from existing investors, a Columbus e-commerce startup is aiming for $50 million in revenue this year and has a path to profitability without the need for more capital.
Loop now offers an app that lets Shopify merchants use data to optimize their returns processes.