Genesys is a customer experience and contact center technology company that provides AI-powered cloud solutions for customer service, engagement, and workforce optimization. Its platform enables businesses to deliver seamless, personalized customer interactions across voice, chat, email, and social channels.
Founded: 1990
Tony Bates Chairman and Chief Executive Officer |
Brian Swartz Chief Financial Officer |
Glenn Nethercutt Chief Technology Officer |
Oliver Jouve Chief Product Officer |