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FullStory, Inc.

Enterprise Software

FullStory Stock

FullStory offers a comprehensive digital experience analytics platform that captures and analyzes user interactions to uncover behavioral insights. It helps businesses optimize user experiences by providing tools for session replay, heatmaps, funnel analysis, and sentiment detection, all aimed at improving customer engagement and satisfaction.

Founded: 2014

FullStory Website

FullStory Company Overview

FullStory is a premier digital experience analytics platform headquartered in Atlanta, Georgia. It specializes in capturing and analyzing user interactions across websites and mobile applications to provide actionable insights for businesses. The platform's flagship features include session replay, which allows viewing real-time user sessions to identify and address usability issues, and heatmaps that offer visualizations of user engagement patterns. Advanced analytics tools for funnel and conversion analysis further aid businesses in optimizing their digital experiences. FullStory's unique Autocapture technology automatically records all user interactions, eliminating the need for manual tracking and ensuring comprehensive data collection. This technology, combined with the platform's Sentiment Signals feature, enables the detection of user frustration and delight, allowing businesses to respond promptly to enhance user satisfaction. FullStory's robust integrations and APIs facilitate seamless connection with other tools in a company’s tech stack, promoting a holistic approach to data-driven decision-making. Serving a diverse array of industries, including e-commerce, SaaS, finance, and travel, FullStory helps organizations improve their digital products and foster customer loyalty. The platform's commitment to privacy and security ensures that user data is protected in compliance with global standards, making it a trusted partner for businesses worldwide. By offering deep insights into user behavior and providing powerful tools for optimizing user experiences, FullStory empowers businesses to create more intuitive and user-friendly digital environments. Its innovative approach and focus on enhancing customer engagement position it as a leader in the digital analytics space, driving significant improvements in user experience and business outcomes.

Management Team

Scott Voigt CEO, Co-Founder
Michael Morrissey CTO
Jamie Garverick CRO
Gabby Sirner-Cohen Chief People Officer
Edelita Tichepco CFO

Funding Information