Extend logo

Extend, Inc.

Insurance

Extend Stock

Extend offers merchants innovative product and shipping protection solutions to enhance revenue and customer satisfaction. By integrating with popular e-commerce platforms, Extend provides seamless protection plans that cover mechanical failures and accidental damages, ensuring a hassle-free claims process for customers.

Founded: 2019

Extend Website

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Extend Company Overview

Extend is a pioneering company in the product protection industry, offering modern solutions that enhance merchant revenue and customer satisfaction. Founded with the vision of transforming the traditional warranty experience, Extend provides innovative product and shipping protection plans that cater to a wide range of industries, including electronics, furniture, and fitness. By seamlessly integrating with popular e-commerce platforms such as Shopify and BigCommerce, Extend allows merchants to offer customized protection plans with minimal technical effort. One of the core strengths of Extend is its comprehensive suite of protection plans. These plans cover various contingencies, including mechanical failures, accidental damages, and shipping mishaps, providing customers with peace of mind and a reliable safety net for their purchases. Extend's technology-driven approach optimizes warranty offers, resulting in higher conversion rates and increased merchant profits. The company's commitment to a seamless user experience is evident in its efficient claims processing system, with over 98% of claims handled in under 90 seconds. This rapid response time not only enhances customer satisfaction but also fosters brand loyalty. Extend's platform is designed to be user-friendly and easily integrable, offering merchants a low lift solution that delivers significant benefits. The detailed analytics provided by Extend help merchants understand customer behavior and warranty performance, enabling data-driven decision-making and strategy refinement. Extend also offers exceptional customer support, ensuring that both merchants and their customers receive the assistance they need promptly and effectively. In addition to its robust protection plans and seamless integration capabilities, Extend focuses on continuous innovation and customer-centric services. This commitment to excellence has positioned Extend as a leader in the product protection industry. By partnering with various merchants across different sectors, Extend has demonstrated its versatility and reliability, proving to be a valuable asset for businesses aiming to enhance their customer service and boost their bottom line. Through its advanced technology, efficient claims process, and dedication to customer satisfaction, Extend continues to set new standards in the product protection industry, providing merchants with the tools they need to succeed and thrive in a competitive market.

Management Team

Woodrow Levin Co-Founder and CEO
Trevor Zehnder CFO
Joe Moss Founder and Chief Product Officer
Rob Pfeifer President

Funding Information